Privacy Policy
Who We Are
Total Duct Inc. is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights regarding your information.
Comments
When visitors leave comments on our site, we collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to check if you are using it.
You can read the Gravatar privacy policy here: https://automattic.com/privacy/.
After your comment is approved, your profile picture will be visible to the public.
Media
If you upload images to our website, avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images on the site.
Cookies
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Comments – If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies last for one year.
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Login Page – A temporary cookie checks if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
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Login Session – When you log in, cookies save your login info and display preferences. Login cookies last for two days, display preference cookies for one year. If you select “Remember Me,” login cookies last two weeks. Logging out removes them.
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Editing Content – If you edit or publish an article, a cookie (no personal data) is saved to indicate the post ID. This expires after one day.
Embedded Content
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves exactly as if you visited the originating website.
These sites may collect data, use cookies, and track your interaction if you have an account with them.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
We may also share your personal information with:
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Service providers (for monitoring, analytics, and communication)
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Affiliates (who must also comply with this Privacy Policy)
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Subcontractors (for customer service and sales support)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service and sales is permitted. We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy.
Data Retention
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Comments – Retained indefinitely to recognize and approve follow-up comments automatically.
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Registered Users – Personal information in profiles is stored as long as the account exists. Users can edit or delete their information anytime (except their username). Website administrators can also see and edit this information.
Your Rights
If you have an account or have left comments, you can request:
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An exported file of the personal data we hold about you.
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Erasure of your personal data (except data we must keep for administrative, legal, or security purposes).
Where We Send Your Data
Visitor comments may be checked via automated spam detection services.
SMS Alerts & Messaging
By providing your phone number, you agree to receive service updates, appointment reminders, and promotional offers via SMS from Total Duct Inc.
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To Opt Out: Text “STOP” at any time. We may confirm your unsubscribe request via SMS.
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To Get Help: Reply “HELP” or contact admin@totalduct.ca.
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Carrier Notice: Carriers are not liable for delayed or undelivered messages.
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Rates: Message and data rates may apply. Message frequency varies.
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Rejoining: To resume messages, sign up again as you did initially.
Contact Us
For privacy-related inquiries, please visit: https://totalduct.ca/privacy-policy/ or email admin@totalduct.ca.
- You will receive service updates, appointment reminders, promotional offers via SMS.
- You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we may confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
- If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to admin@totalduct.ca
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
- For privacy-related inquiries, please refer to our privacy policy: https://totalduct.ca/
privacy-policy/
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